Frequently Asked Questions
How can I place an order?
Placing an order is easy! Simply add the products you’d like to purchase to your cart. Once you’re ready to complete your order, click the “Checkout” button on your shopping cart page, and we’ll guide you step by step through the process.
What payment methods do you accept?
We accept a variety of payment options for your convenience:
- Credit and debit cards
- PayPal
- Bank transfer (via PayPal)
Is my personal information secure?
Your security is our priority! We use Secure Sockets Layer (SSL) encryption to protect your personal information during checkout. For more details on how we protect your data, please review our Privacy Policy.
How does shipping work?
We collaborate with trusted suppliers from around the world, including locations like the USA, Germany, Thailand, China, India, and many more. This allows us to offer unique products at great prices. Since we ship directly from our global partners, your order may take anywhere from 6 to 20 days to reach you, depending on your location.
We provide tracking numbers for all orders so you can easily monitor your package. We also offer a 100% satisfaction guarantee. Please be patient if your order doesn't arrive immediately — it’s on its way!
International shipping available! No matter where you are, we’ve got you covered. For more shipping details, check out our Shipping & Delivery page.
What if I need assistance with my order?
If you need help or want to return an item, don’t worry! Contact our customer service team, and we’ll assist you in returning the product and guide you through the process.
Can I cancel my order?
Yes, you can cancel your order within 24 hours of placing it. Just send us an email with your order details and the reason for the cancellation. Refunds will be processed within 24-48 hours, and the funds should appear in your account shortly after.